Privacy Policy

Ventanix, LLC (“Ventanix,” “we,” “us,” or “our”) is a full-service creative and marketing agency based at 5740 Industry Lane, Suite B, Frederick, MD 21704. This Privacy Policy explains how we handle information collected through our website at ventanix.com (the “Site”) and in the course of providing our services. By using the Site, you agree to the practices described here.

Information you give us. When you fill out a form on our Site — a contact or “Get Started” request, a strategy-session or photo-session request, a quote request, or a newsletter signup — we collect the details you choose to provide, such as your name, email address, phone number, business name, and any message or project details.

Information collected automatically. Like most websites, we may automatically collect limited technical information — such as your IP address, browser and device type, the pages you visit, and how you arrived at our Site — through cookies and similar technologies. Where required, this happens only after you consent (see Cookies & Tracking below).

We use the information we collect to:

• respond to your inquiries and requests;
• provide, schedule, and deliver our services;
• send information you’ve requested, including our newsletter if you opted in;
• operate, maintain, secure, and improve the Site;
• protect against fraud and misuse; and
• comply with our legal obligations.

We do not sell your personal information.

Our Site uses cookies and similar technologies. Strictly necessary cookies are always active. Analytics and advertising technologies load only after you consent through our cookie banner, and we apply Google Consent Mode so that no analytics or advertising data is collected until you opt in. You can change your choices at any time using the “Cookie settings” link on any page. For full details, see our Cookie Policy.

We share personal information only as needed to run our business and provide our services:

• Service providers acting on our behalf — for example, our email-delivery provider (Resend) that sends form notifications and newsletters, our website hosting provider, and analytics providers (such as Google Analytics, subject to your consent).
• Payment processors. If you make a payment (for example, a print order), it is handled by third-party processors such as PayPal or Stripe; we do not store your full payment-card details.
• Legal and safety reasons — when required by law, to enforce our agreements, or to protect the rights, property, or safety of Ventanix, our clients, or others.

We never sell your personal information, and we do not share it for cross-context behavioral advertising.

We keep personal information only as long as needed to fulfill the purposes described in this policy — for example, to respond to your inquiry, deliver services, or maintain business and accounting records — and as required by law. When we no longer need it, we delete or anonymize it.

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to opt out of marketing, and to opt out of the sale or sharing of personal information (we do not sell or share it for advertising). To exercise any of these rights, contact us using the details below and we’ll respond as required by law.

You can unsubscribe from our emails at any time using the link in any message, and manage your cookie choices anytime via the “Cookie settings” link. We honor Global Privacy Control (GPC) signals where applicable.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security — but we work to protect your information and review our practices regularly.

Our Site and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Our Site may link to third-party websites and services we don’t control. This policy doesn’t apply to them, and we encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date (June 15, 2026) and, for significant changes, provide a more prominent notice. Your continued use of the Site after an update means you accept the revised policy.

If you have questions about this Privacy Policy or how we handle your information, reach out:

Ventanix, LLC
5740 Industry Lane, Suite B
Frederick, MD 21704
Phone: (240) 253-1233
Email: info@ventanix.com