Last updated: February 19, 2026
Ventanix (“we,” “us,” or “our”) operates the website https://ventanix.com (the “Site”) and the Ventanix Portal platform (the “Portal”). This Privacy Policy explains how we collect, use, and protect your information when you visit our Site, use our Portal, or communicate with us.
By using this Site or Portal, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number (including mobile phone numbers)
- Company name
- Any information submitted through contact forms, booking forms, Portal account registration, or direct communication
We may also automatically collect limited technical information such as:
- IP address
- Browser type
- Pages visited
- Time and date of visits
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide requested services
- Schedule calls or consultations
- Communicate regarding projects, proposals, or services
- Provide access to and manage your Portal account
- Send notifications related to your projects, tasks, and approvals
- Improve website and Portal performance and user experience
- Send marketing or informational communications (only when permitted)
Phone Numbers & SMS Communications
If you provide a phone number through our website, Portal, or other communication channels, it may be used to:
- Respond to your inquiry
- Schedule or confirm appointments
- Communicate regarding services you have requested
- Send Portal notifications (project updates, task assignments, approval requests, service alerts, and important account communications)
SMS Terms & Consent
By providing your mobile phone number during Portal account setup or through other communication channels, you consent to receive SMS messages from Ventanix related to project updates, task notifications, approval requests, service alerts, and important account communications.
Message Frequency: Message frequency may vary based on your project activity and account settings. You may receive notifications related to task assignments and updates, project milestones and deadlines, approval requests, service ticket updates, and system alerts and announcements.
Message and Data Rates: Standard message and data rates may apply as determined by your mobile carrier.
Opting Out: You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us, or by contacting us directly at (240) 253-1233. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support: If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at (240) 253-1233.
Privacy: Mobile phone numbers and SMS consent information are not shared, sold, rented, or disclosed to third parties for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing of Information
We do not sell or rent your personal information.
We may share limited information with trusted service providers who assist us in operating our website, Portal, or business (such as website hosting, analytics, or scheduling tools). These providers are only permitted to use your information as necessary to perform their services and are required to keep it confidential.
Cookies and Tracking Technologies
We may use cookies or similar technologies to analyze website traffic and improve functionality. You may disable cookies through your browser settings, though some features of the Site or Portal may not function properly.
Data Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Opt out of marketing communications at any time
- Opt out of SMS notifications by replying STOP or contacting us
To exercise these rights, contact us using the information below.
Third-Party Links
Our Site and Portal may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Children’s Privacy
Our Site and Portal are not intended for individuals under the age of 13, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Ventanix
Phone: (240) 253-1233
Email: info@ventanix.com
Website: https://ventanix.com