Everything you need to know about your order at a glance.
1. Production Timelines
We offer two tiers of production to meet your project deadlines:
- Standard Turnaround: 1 – 2 Weeks * Our baseline for most print and promotional gear.
- Expedited Production: 3 – 5 Days * Available for urgent projects upon request.
2. Shipping & Handling
We aim to keep your fulfillment process as simple as possible:
- Our Standard: We cover the cost of shipping. Ventanix generally provides complimentary shipping on all standard orders.
- Special Requests: If you require expedited shipping or have a unique logistical request, additional shipping fees will apply.
3. Sales Tax
- Rate: All orders are subject to the standard Maryland Sales Tax (6%).
- If your organization is tax-exempt, please provide your certificate at the time of your order.